Terms & Conditions

Welcome to The Honest Mill. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By visiting our website or purchasing products from The Honest Mill, you agree to comply with these Terms & Conditions, along with our Privacy Policy, Refund & Replacement Policy, and Shipping & Delivery Policy.

If you do not agree with these terms, please do not use our website.

2. Products

We strive to ensure that all product descriptions, images, pricing, and specifications displayed on our website are accurate.

However:

Product images are for illustration purposes only.
Actual product colour, packaging, or appearance may vary slightly.
As our products are made using natural ingredients, slight variations in taste, texture, colour, aroma, or appearance are normal and do not indicate a defect.

We reserve the right to modify, discontinue, or update any product without prior notice.

3. Pricing & Payments

All prices are displayed in Indian Rupees (INR) unless otherwise stated.
Prices are inclusive or exclusive of applicable taxes as mentioned on the website.
Shipping charges, if applicable, will be displayed during checkout.
We reserve the right to change prices at any time without prior notice.

Orders will be processed only after successful payment confirmation (except for available Cash on Delivery orders, if offered).

4. Order Acceptance

Once an order is placed, you will receive an order confirmation email or SMS.

Receiving an order confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order due to reasons including but not limited to:

Product unavailability
Incorrect pricing
Payment issues
Suspected fraudulent activity
Incorrect shipping information

In such cases, any eligible refund will be processed to the original payment method.

5. Shipping & Delivery

Shipping and delivery are governed by our Shipping & Delivery Policy.

While we aim to deliver orders within the estimated timeframe, delivery dates are not guaranteed and may be affected by factors beyond our control.

6. Returns, Refunds & Replacements

Returns, refunds, and replacements are governed by our Refund & Replacement Policy.

As our products are food items, opened or consumed products are generally not eligible for return or refund unless there is a verified quality issue.

7. Intellectual Property

All content on this website, including but not limited to:

Logos
Brand name
Product photographs
Graphics
Website design
Text
Icons
Videos
Packaging designs

is the exclusive property of The Honest Mill and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

8. User Responsibilities

By using our website, you agree that you will not:

Provide false or misleading information.
Attempt unauthorized access to our systems.
Upload harmful software, viruses, or malicious code.
Use the website for unlawful or fraudulent purposes.
Interfere with the operation or security of the website.

9. Limitation of Liability

To the maximum extent permitted by law, The Honest Mill shall not be liable for any indirect, incidental, special, or consequential damages arising from: